DELIVERY RATES

For delivery within Australia we use Australia Post eParcel and it will take approximately 2-7 working days.

We offer FREE shipping for any purchase shipped within Australia.
Now also shipping to New Zealand via Australia Post eParcel taking 7-14 working days.
Standard delivery fees apply to New Zealand.
For complete detailed information on our delivery information please refer to the HELP/FAQ -DELIVERY SHIPPING section.
More questions? Contact us at customerservice@forevernew.com.au or phone 1300 720 687 Monday - Friday (9am - 5pm AEST)

RETURNS POLICY

All refunds and or exchanges must be returned within 14 working days of receipt and must include the original tax invoice.  The item/s must also be in its original saleable condition with all labels/tags attached. SALE ITEMS WILL ONLY BE EXCHANGED (NOT REFUNDED). New Zealand orders can be returned but not exchanged. For detailed information on our returns policy for AUS and NZ please refer to the HELP/FAQ section. More questions? Contact us at customerservice@forevernew.com.au or phone 1300 720 687 Monday - Friday (9am - 5pm AEST)
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