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    Returns

    Need to return an item you purchased? We're here to help, every step of the way.

    IN-STORE RETURNS

    You can return your order in-store in person to any of our Forever New stores. 

    ONLINE RETURNS

    To lodge a return via post, log in below to locate your online order and select 'Return Items' to get started. A shipping label will be emailed to you within 24 hours.

    NEED MORE INFORMATION?

    Refer to our Online Returns Policy.

    Don't have an account?

    Please enter your email and order number