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    Returns

    Need to return an item purchased online? We're here to help, every step of the way.

    IN-STORE RETURNS IN VICTORIA

    We have extended our returns period for an extra 14 days after Victorian stores until November 10. This will apply to all purchases made on or after 23 June 2020.

    RETURNS FROM HOME

    You can now return your online order without leaving home. Just select a time and location of your choice and your parcel will be returned straight back to our warehouse. Click here to get started. 

    STANDARD RETURNS

    To lodge a return via post, log in below to locate your online order and select 'Return Items' to get started. A shipping label will be emailed to you within 24 hours.

    NEED MORE INFORMATION?

    Refer to our Online Returns Policy.

    Don't have an account?

    Please enter your email and order number