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    Returns

    Need to return an item you purchased? We're here to help, every step of the way.

    IN-STORE RETURNS

    You can return your order in-store in person to any of our Forever New stores. 

    ONLINE RETURNS

    To lodge a return via post, log in below to locate your online order and select 'Return Items' to get started. A shipping label will be emailed to you within 24 hours.

    NEED MORE INFORMATION?

    Refer to our Online Returns Policy.

    Please note: Choose carefully as swimwear cannot be returned if you change your mind. If swimwear is faulty or defective, do not return the item in-store, instead use our online returns process. See our returns policy for full details.

    Don't have an account?

    Please enter your email and order number