Need to return an item purchased online? We're here to help, every step of the way.
Due to the unforeseen circumstances, we have extended our returns policy for an extra 14 days after stores re-open, for online and in-store. Purchases made on or after the 10th of March 2020 can be returned until 29th May 2020.
RETURNS FROM HOME
You can now return your online order without leaving home. Just select a time and location of your choice and your parcel will be returned straight back to our warehouse. Click here to get started.
To lodge a return via post, log in below to locate your online order and select 'Return Items' to get started. A shipping label will be emailed to you within 24 hours.