How to initiate a return
If you purchased your order online, click here to log in to your Forever New account or proceed as a guest.
Locate the item(s) you wish to return and follow all prompts to finalise the return.
Select 'Confirm and Pay’. You’ll then be redirected to Paypal where you can pay for your returns postage label. You don’t need a Paypal account to complete this step.
Once you receive your returns postage label via email (allow up to 30 minutes) simply print out the label, attach it to your sealed package and drop it off at an Australia Post office or post box near you.