Returns

Need to return an item you purchased? We're here to help, every step of the way.

IN-STORE RETURNS

You can return your order in-store in person to any of our Forever New stores. 

ONLINE RETURNS

To lodge a return via post, log in below to locate your online order and select 'Return Items' to get started. A shipping label will be emailed to you within 24 hours.

NEED MORE INFORMATION?

Refer to our Online Returns Policy.

Don't have an account?

Please enter your email and order number